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Current Vacancies

Hotel Booking Agent  Posted:  02 July 2021

Working in a high-pressured environment, handling reservation requests for Corporate clients, you will be required to research, analyse, propose and confirm hotel stays using multiple industry booking sources, including GDS. Requirements range from a single night stay, through to multi nights and project stays, predominantly in the UK, but also globally. At all times throughout the process a clear focus will be kept on the client’s key policy requirements including spend caps and restrictions.

As the ideal candidate you will be polite and friendly, industry experienced individual, who ideally will also have:

  • Hotel, venue or industry related experience
  • A good knowledge of UK geography would be a distinct advantage, International a plus
  • Knowledge of online accommodation booking providers
  • GDS experience (not essential as training will be given)
  • Proven customer service experience
  • Excellent telephone manner
  • Quick to learn attitude

You will possess excellent administration, strong research and negotiation skills, demonstrate a high level of accuracy, attention to detail and possess a desire and ability to work to targets and deadlines.

The role is based on our Sheffield city centre office. Out of hours’ service support will also be periodically required.

If you feel you have the right experience, drive and determination, please forward your CV with covering letter, including current salary details to